gbaje2 Privacy Policy

1. Introduction

gbaje2 ("we", "our") is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users ("you", "your"). This privacy policy explains how gbaje2 collects your personal information, how that information is used, where it is stored, and in what circumstances it may be shared with third parties.

By using the gbaje2 website or services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

Our platform is intended for users aged 21 and above only. Age is verified during the registration process and we do not knowingly collect information from minors.

2. Information We Collect

When creating an account and using services on gbaje2, we may collect the following categories of information:

2.1 Identity and Contact Information

• Full name and date of birth
• National ID number or passport number (for KYC verification)
• Email address and mobile number
• Current address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for bank transfers)
• Transaction history and deposit/withdrawal records

2.3 Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Cookie and session data
• Activity logs on the platform (game history, bets placed, etc.)
• Login time and location

3. Purpose of Using Information

Collected information is used for the following purposes:

3.1 Account Management and Verification

Your identity information is used to create, manage, and secure your account and to complete the KYC (Know Your Customer) process.

3.2 Transaction Processing

Financial information is used to process deposits and withdrawals. All transactions are secured through SSL encryption.

3.3 Service Improvement

Usage information is analysed to improve our platform's performance, user experience, and game library.

3.4 Fraud Prevention and Security

Information is used to prevent unauthorised access to accounts, money laundering, and other illegal activities.

3.5 Communication and Support

Information is used to stay in touch with you through gbaje2's 24/7 Bangla live chat support and email.

3.6 Responsible Gaming

Information is used to monitor your gaming behaviour to ensure responsible gaming and to help set necessary limits.

4. Cookies and Tracking Technologies

gbaje2 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.

4.1 Essential Cookies

These cookies are used to keep your login session active and to ensure the basic functioning of the platform. Without them, the site will not work properly.

4.2 Functional Cookies

These cookies are used to remember your preferences, language settings, and transaction location.

4.3 Analytical Cookies

These cookies collect information to analyse and improve platform usage. The collected data is analysed in aggregate and does not directly identify any individual.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the platform.

5. Information Sharing and Disclosure

gbaje2 never sells or rents your personal information to third parties. However, information may be shared in a limited way in the following circumstances:

5.1 Service Provider Partners

Only the necessary information may be shared with selected trusted partners for payment processing, KYC verification, and technology services. These partners are obligated to follow the same privacy standards.

5.2 Legal Obligations

If disclosure of information is required under legal proceedings, a court order, or a lawful request from a government authority, we will be obligated to do so.

5.3 Fraud Prevention

Information may be shared with relevant authorities when needed to investigate or prevent illegal activities.

6. Data Security Measures

gbaje2 applies industry-standard security measures to protect your information:

• SSL encryption is used for all data transmissions.
• Stored data remains encrypted and is protected from unauthorised access.
• Payment information is always processed through secure channels.
• Regular security audits and system checks are conducted.
• Staff access to data is restricted on a need-to-know basis only.
• Firewalls and intrusion detection systems are active at all times.

No data transmission over the internet is entirely risk-free, but gbaje2 takes every possible care to protect your information.

7. Data Retention Period

gbaje2 retains your information only for as long as necessary. Generally:

• All your information is retained while your account remains active.
• Even after account closure, certain information may be retained for a specified period due to legal and regulatory obligations.
• Financial transaction records are kept for a defined period in compliance with applicable law.
• Information from inactive accounts may be deleted or anonymised after a specified period.

8. Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access Information

You may request from us to know what information we hold about you and how it is being used.

8.2 Right to Correct Information

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected.

8.3 Right to Delete Information

In certain circumstances — where there is no legal obligation — you may request that your personal information be deleted.

8.4 Right to Restrict Processing

In certain circumstances, you may request that processing of your information be restricted.

To exercise these rights, please contact our support team via live chat or email.

9. Protection of Minors

gbaje2 strictly prohibits access by anyone under the age of 21. Age is verified during the registration process. We do not knowingly collect or store personal information from any minor. If we are informed that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

10. Third-Party Links and Services

gbaje2's platform may contain content from game providers such as Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, and others. These providers have their own privacy policies. We are not responsible for their data practices, and your interactions with their services are governed by their own terms and conditions.

11. Policy Updates

We may change or update this privacy policy from time to time. If there are significant changes, we will notify you at your registered email address or via a notice on the platform. The date of each update will be shown at the top of this page under the "Last Updated" section. Continued use of the platform after any changes means you are considered to have accepted the updated policy.

gbaje2 is always committed to protecting your personal information. We work continuously to ensure fair play and a safe platform.